Returns & Exchanges
At Knock Thrice, we want you to love every piece you wear, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Simply ensure your garments are in their original condition to receive a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place your items back into their original packaging, ensuring all hangtags are attached and the garment is free of any perfume or makeup marks.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided via the portal and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy; your refund will be processed within 5-7 business days of receipt.